Zabbix alerts, routed to the right on-call engineer

How the Zabbix integration works

1. Create a Zabbix integration in EvoHub On-Call and pick the escalation policy it should notify.
2. EvoHub gives the integration its own URL (or inbound address) with a unique key — paste it into Zabbix using the steps below.
3. Each Zabbix alert opens an EvoHub alert, and your escalation policy pages the on-call person — then the next step if nobody acknowledges.
4. Resolves automatically when Zabbix sends the problem recovery message.

Set up Zabbix

Create the integration in EvoHub first — it shows your personal integration URL to paste below.

# 1. Zabbix → Alerts → Media types → Create media type → Webhook
#    Add these Parameters (Name = Value):
url = <your EvoHub integration URL>
event_id = {EVENT.ID}
trigger_name = {EVENT.NAME}
trigger_severity = {EVENT.SEVERITY}
trigger_status = {EVENT.STATUS}
host_name = {HOST.NAME}
host_ip = {HOST.IP}
event_value = {EVENT.VALUE}

# 2. Paste this into the Script field:
var p = JSON.parse(value);
var req = new HttpRequest();
req.addHeader('Content-Type: application/json');
req.post(p.url, JSON.stringify({
  event_id: p.event_id, trigger_name: p.trigger_name,
  trigger_severity: p.trigger_severity, trigger_status: p.trigger_status,
  host_name: p.host_name, host_ip: p.host_ip, event_value: p.event_value
}));
if (req.getStatus() < 200 || req.getStatus() >= 300) throw 'EvoHub ' + req.getStatus();
return 'OK';

# 3. Assign this media type to the user your trigger actions notify.

# 4. AUTO-RESOLVE (so alerts close automatically when the problem clears):
#    a) Media type → Message templates → Add a "Problem recovery" type
#       (without it Zabbix never sends a recovery and alerts stay open).
#    b) Trigger action → Recovery operations → send via this same media type.
#    No script/param change needed: recovery sends event_value=0 and EvoHub
#    auto-resolves the matching alert.

Zabbix + EvoHub — FAQ

How do I connect Zabbix to EvoHub?

In EvoHub, go to On-Call → Integrations, add Zabbix, and choose an escalation policy. Then configure Zabbix with the integration URL EvoHub shows you — the exact steps are on this page.

Do Zabbix alerts resolve automatically in EvoHub?

Resolves automatically when Zabbix sends the problem recovery message.

How is the Zabbix integration priced?

Integrations are included. EvoHub bills on usage, not per seat: an ingested alert costs 1 EvoHub token (about $0.015), push and webhook notifications are free, and every account gets 200 free tokens each month.