An incident.io alternative that doesn't charge per seat
On-call schedules, escalation and multi-channel alerting — billed for what you use, with on-call included rather than sold as a per-user add-on.
EvoHub as a incident.io alternative
incident.io is a polished, Slack-native incident-response platform, and it's a strong product. But it's priced per user, and on-call is a paid add-on on top of the base plan — so the bill climbs with team size and with the add-on. EvoHub covers on-call and incident alerting on usage pricing, with on-call included, so you can put the whole team on-call without per-seat fees.
Why teams choose EvoHub over incident.io
Pay per usage, not per seat
Add responders and stakeholders for free and pay for the notifications you actually send — no per-user base fee and no separate on-call surcharge.
On-call is included, not an add-on
Schedules, escalation and alerting come with the platform rather than as a per-user upsell on top of an incident-response plan.
One hub beyond incidents
Uptime monitoring, status pages, retros and kanban live in the same usage-based product.
Mobile-first response
Acknowledge, resolve and take over incidents from iOS and Android.
EvoHub vs incident.io, side by side
| EvoHub | incident.io | |
|---|---|---|
| Pricing model | Usage-based, no per-seat fee | Per user, per month |
| On-call | Included | Paid add-on on top of the base plan |
| Adding teammates | Free — invite everyone | Increases the bill per user |
| Escalation & multi-channel alerting | Yes — voice, push, email (SMS coming soon) | Yes |
| Slack-native incident response | Alerting + integrations | Deep, Slack-first workflow |
| Uptime + status pages + retros included | Yes | Status pages yes; uptime/retros no |
| Free tier | 200 tokens every month | Limited free plan |
Pricing: EvoHub vs incident.io
| Pricing model | Details | |
|---|---|---|
| EvoHub | Usage-based (EvoHub tokens) — no per-seat fees, invite the whole team free, 200 free tokens every month. | You pay per notification — voice a few cents, push and webhook free, email a fraction of a cent — with no per-user base fee and no separate on-call charge. |
| incident.io | Per user, per month — on-call is a paid add-on | Published plans: Team $19/user/mo and Pro $25/user/mo, with on-call adding ~$12–20/user/mo on top (e.g. Pro + on-call ≈ $45/user/mo; standalone on-call ≈ $20/user/mo). |
A 10-person on-call team on a per-user plan pays for 10 seats plus the on-call add-on every month. On EvoHub those 10 people are free to add; you only pay for the alerts that actually fire.
incident.io figures reflect publicly listed pricing and can change — check their current plans before relying on a specific number.
Moving from incident.io
Recreate your schedules and escalation policies in EvoHub (they map cleanly), repoint your alert sources, and invite the team. Slack alerting is available via integration.
When incident.io might be the better fit
incident.io has best-in-class Slack-native incident response and a mature AI/workflow layer. If your team runs incidents entirely in Slack and wants the most polished response workflow, it's excellent — EvoHub is the better fit when you want usage pricing and on-call, uptime and status in one place.
EvoHub vs incident.io — FAQ
Is EvoHub a good incident.io alternative?
incident.io is a polished, Slack-native incident-response platform, and it's a strong product. But it's priced per user, and on-call is a paid add-on on top of the base plan — so the bill climbs with team size and with the add-on. EvoHub covers on-call and incident alerting on usage pricing, with on-call included, so you can put the whole team on-call without per-seat fees.
Is EvoHub cheaper than incident.io?
A 10-person on-call team on a per-user plan pays for 10 seats plus the on-call add-on every month. On EvoHub those 10 people are free to add; you only pay for the alerts that actually fire.
How do I migrate from incident.io to EvoHub?
Recreate your schedules and escalation policies in EvoHub (they map cleanly), repoint your alert sources, and invite the team. Slack alerting is available via integration.
Does EvoHub have a free tier?
Yes — every EvoHub account gets 200 free EvoHub tokens every month, with no per-seat fees, so you can invite your whole team for free and only pay for what you use.
Start free — 200 EvoHub tokens every month. See pricing.
Last updated: · EvoHub is built and operated by EvoSync LLC.