PRTG alerts, routed to the right on-call engineer

How the PRTG integration works

1. Create a PRTG integration in EvoHub On-Call and pick the escalation policy it should notify.
2. EvoHub gives the integration its own URL (or inbound address) with a unique key — paste it into PRTG using the steps below.
3. Each PRTG alert opens an EvoHub alert, and your escalation policy pages the on-call person — then the next step if nobody acknowledges.
4. Resolves automatically when the PRTG sensor returns to an OK state.

Set up PRTG

Create the integration in EvoHub first — it shows your personal integration URL to paste below.

# 1. PRTG → Setup → Notification Templates → Add →
#    enable "Execute HTTP Action"
URL: <your EvoHub integration URL>
HTTP Method: POST   # must — GET sends no payload

# 2. Postdata — paste as-is. PRTG sends form-encoded (it
#    cannot send JSON); %xxx are placeholders, filled automatically:
device=%device&sensor=%sensor&status=%laststatus&message=%message&priority=%priority&sensor_id=%sensorid

# 3. Use this template in your notification triggers.

PRTG + EvoHub — FAQ

How do I connect PRTG to EvoHub?

In EvoHub, go to On-Call → Integrations, add PRTG, and choose an escalation policy. Then configure PRTG with the integration URL EvoHub shows you — the exact steps are on this page.

Do PRTG alerts resolve automatically in EvoHub?

Resolves automatically when the PRTG sensor returns to an OK state.

How is the PRTG integration priced?

Integrations are included. EvoHub bills on usage, not per seat: an ingested alert costs 1 EvoHub token (about $0.015), push and webhook notifications are free, and every account gets 200 free tokens each month.