New Relic alerts, routed to the right on-call engineer

How the New Relic integration works

1. Create a New Relic integration in EvoHub On-Call and pick the escalation policy it should notify.
2. EvoHub gives the integration its own URL (or inbound address) with a unique key — paste it into New Relic using the steps below.
3. Each New Relic alert opens an EvoHub alert, and your escalation policy pages the on-call person — then the next step if nobody acknowledges.
4. Resolves automatically when the New Relic issue is closed or deactivated.

Set up New Relic

Create the integration in EvoHub first — it shows your personal integration URL to paste below.

# 1. New Relic → Alerts → Destinations → add a Webhook
Endpoint URL: <your EvoHub integration URL>

# 2. Alerts → Workflows → create a workflow → notify via
#    that webhook.

# That's it — New Relic's default payload template works
# as-is, no editing needed (id, title, priority, state and
# policy/condition names are all picked up).

New Relic + EvoHub — FAQ

How do I connect New Relic to EvoHub?

In EvoHub, go to On-Call → Integrations, add New Relic, and choose an escalation policy. Then configure New Relic with the integration URL EvoHub shows you — the exact steps are on this page.

Do New Relic alerts resolve automatically in EvoHub?

Resolves automatically when the New Relic issue is closed or deactivated.

How is the New Relic integration priced?

Integrations are included. EvoHub bills on usage, not per seat: an ingested alert costs 1 EvoHub token (about $0.015), push and webhook notifications are free, and every account gets 200 free tokens each month.